Refund Policy
At Xendova Integrated, we are committed to providing top-quality products and services to our customers. However, if you are not entirely satisfied with your purchase, we are here to help.
Eligibility for Refunds
- Refund requests must be made within 30 days of the purchase date.
- To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Proof of purchase is required to process any refund request.
Non-Refundable Items
- Gift cards
- Downloadable software products
- Some health and personal care items
Process for Refunds
- Contact our customer service team at info@xendovaintegrated.com or call us at +1(320) 262-1292 to initiate a refund request.
- Provide your order number and details about the product you wish to return.
- Once your request is approved, we will send you instructions on how to return the item.
- Upon receipt and inspection of the returned item, we will notify you of the status of your refund.
Refunds
- Approved refunds will be processed within 7-10 business days.
- The refund will be applied to your original method of payment.
- Please note that it may take additional time for the credit to appear on your account, depending on your bank or credit card issuer.
Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If the return is due to our error (e.g., you received an incorrect or defective item), we will cover the return shipping costs.
For any further questions or concerns regarding our refund policy, please do not hesitate to contact us at info@xendovaintegrated.com or call +1(320) 262-1292. We are here to assist you.